Careers | Floor Manager

Floor Manager (Full Time)

JOB TITLE	REPORTING TO	DEPARTMENT	LOCATION
Floor Manager	Store Management & Head Office	Retail	Soho & Spitalfields Stores

PURPOSE
This role drives the store sales in line with financial objectives set through a premium level of customer service skills.

ABOUT YOU
- The candidate will need to have excellent people skills and work alongside the store team to help drive sales - Previous retail experience is required

KEY RESPONSIBILITIES
Be a strong presence on the shop floor to drive sales and assist with sales demands of the shop floor. Support the store manager with the day-to-day operations. Exceed expectations in delivering premium customer service to new and returning customers. To be an ambassador of Percival and have an understanding of the brand values, in which you can translate this to store staff and customers entering the store. Use initiative to make decisions and troubleshoot any problems that may arise. Ensure the store is achieving targets both commercially and operationally. Maintaining store standards. Visual merchandising, regularly updating mannequins and generally keeping the store tidy. You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.

KEY RESPONSIBILITIES

Be a strong presence on the shop floor to drive sales and assist with sales demands of the shop floor.
Support the store manager with the day-to-day operations.
Exceed expectations in delivering premium customer service to new and returning customers.
To be an ambassador of Percival and have an understanding of the brand values, in which you can translate this to store staff and customers entering the store.
Use initiative to make decisions and troubleshoot any problems that may arise.
Ensure the store is achieving targets both commercially and operationally.
Maintaining store standards. Visual merchandising, regularly updating mannequins and generally keeping the store tidy.
You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.

Please send CV and cover letter to luca@percivalclo.com